Responsible Gaming
Gaming Should Be Entertainment
At Sheridan Connect, we believe that online casino gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or replace employment income. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your province) to access and use our casino services. We are committed to preventing underage gambling and strictly enforce age verification measures. If you are under the legal gambling age in your jurisdiction, please do not participate in any gambling activities.
Warning Signs of Problem Gambling
Please be aware of these common warning signs that may indicate a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Being unable to stop or reduce your gambling
- Neglecting Responsibilities: Prioritizing gambling over work, family, or personal obligations
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Emotional Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Bets: Needing to gamble with increasing amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to control or stop gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or other problems
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming activity:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Establish maximum loss amounts to prevent excessive spending
- Session Time Limits: Set time restrictions for your gaming sessions
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
For more information about activating these features, please contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Canada (Primary Resources)
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
Dedicated to reducing problem gambling in Ontario through research, education, and awareness - Gambling Help Online (Canada)
A comprehensive resource offering support, information, and tools for problem gambling
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free confidential support and advice for problem gambling - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National helpline and resources for problem gambling support - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counseling and support services for Australian residents
If you are in crisis or experiencing thoughts of self-harm, please contact emergency services or a mental health crisis line in your area immediately.
Need Help?
If you believe you may have a problem with gambling, or if you're concerned about someone else's gambling habits, please seek help today. Reaching out is a sign of strength, and professional support is available and confidential.
Contact the Responsible Gambling Council at www.responsiblegambling.org or speak with a healthcare professional who can provide guidance and support tailored to your situation.
Remember: You are not alone, and help is always available.